We are pleased to facilitate the replacement of your purchases or the recovery of their value by the value purchased if you wish to do so within the conditions set out below:

  • Your purchases are exchanged and redeemed weaving 14 days of the date of purchase.
  • Your purchases must be in the same natural condition as they were purchased and must not have been used in any way.
  • You must present the original purchase receipt when replacing or redeeming your purchases.
  • Goods purchased in cash are recovered in cash, while purchases made by bank cards (credit/credit) are returned in cash three days after the date of purchase as indicated by the original purchase receipt.